Kiranbirben has been working as a Sewa Bank Sathi in Aimma , Gurdaspur district for the past one year. A simple woman, before the COVID pandemic struck, most of the community she worked with knew her only as a SEWA Bank Sathi.
During the COVID-induced lockdown, beside helping out the old and infirm with transactions to support their daily needs, she also facilitated information dissemination about Jan dhan accounts, disbursed benefits to construction workers, and social security benefits to roughly 200 beneficiaries which were extended by governments during the COVID lockdowns, each month.